Reporting Child Abuse and Neglect

The Lancaster County Children and Youth Social Service Agency is a public child welfare agency mandated to provide protection services to Lancaster County's children and their families. The Agency investigates all reports of child abuse and neglect and provides intervention services to address safety threats and risk factors and stabilize the family.

Referrals can be made to the agency by calling 717-299-7925 during business hours.
To report abuse, call 1-800-932-0313 toll free or visit anytime.

If a crisis occurs after business hours, a standby case worker is available by calling the Medical Bureau at 717-396-8085. If it is a situation involving a life-threatening emergency, please call 911.

Reporting Abuse of an Adult with Disabilities

The Adult Protective Services (APS) Law  provides protective services to adults between 18 and 59 years of age who have a physical or mental disabilities. The APS law mandates that specific employees and administrators who work with persons with disabilities must report incidents of abuse, neglect, exploitation, or abandonment to the adult protective services hotline.

Anyone who suspects that an adult is the victim of abuse, neglect, exploitation, or abandonment should call the statewide protective services hotline: 1-800-490-8505

Reporting Abuse of an Elder

Elder abuse is the abuse or financial exploitation of adults 60 years of age and older. Signs of abuse may include unexplained bruises or welts, bed sores, injuries that are incompatible with the explanations, undernourishment or dehydration, untreated medical condition, soiled or dirty clothing or bedding. 

Who should I contact if I suspect an elderly or care-dependent person is being abused or exploited?

Lancaster County Office of Aging:  717-299-7979
Lancaster County District Attorney office:  717-299-8100

Behavioral Health & Developmental Services

150 North Queen Street Lancaster, PA 17603, Suite 610

Telephone: 717-299-8021   Fax: 717-295-3680

If you are experiencing a mental health emergency that requires immediate attention, 
please contact Crisis Intervention at  717-394-2631.